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1. What is the turnaround time for a custom cap, and can you’ll do urgent orders?
The general turn around time is around 14 working days, excluding Weekends and Public holidays, we normally do not except urgent orders. You can send us an email to check if its doable. You may just get lucky.
2. I don’t wear snapbacks, do you’ll have fitted caps like the ones from New Era Co?
We only make the custom caps with Yupoong Snapbacks at the moment. New Era Co. have stopped making blank 59fifty caps. If they ever do, we’ll sure to get them in.
3. I want to make a zillion hats, can I get a discount?
Yes we offer discounts for 20pcs and above, of the same design.
4. I have a design idea, but not sure how to create the artwork in digital format. Do you’ll help customers with the design?
Yes, we would love to! If you have an idea, or a drawing, we can redo the artwork in digital format. We charge a flat fee of $15 for artwork charges.
5. I saw this cap on the internet I would like to make for a custom, can you guys help me do it?
We can’t and won’t reproduce copyrighted and trademarked logos or images. Copying other brand logos is considered counterfeiting and its illegal.
6. Can I bring my own cap to be customized?
Sorry we do not accept customer caps, as we will not be able to replace the cap if it gets damaged or dirty.